Tracking number not recognised?? LX051569991CN

Asked by cwhbin | 3/26/2020 4:29:18 AM

I bought some face masks on Amazon for urgent use as I work in a pharmacy in the UK. The seller provided me with a tracking number LX051569991CN on 25th March, but nothing has shown up so far. I asked the seller, and got the response as 'Due to the epidemic situation, now the customs repeatedly checks, the logistics display is relatively slow'. Just want to check if this is true, and if so how long it takes to scan a parcel?? Or is this a scam?? I need the masks urgently for work. Any help on the current China Post situation is much appreciated. Thank you!

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1 Answer(s)

Daisy 3/26/2020 7:43:49 AM

Hi cwhbin,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.

If the seller confirm it has been shipped, I suggest you wait three days to see if there is tracking information. If not, the seller must cheated you.

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