Tracking number RX584467734DE
Asked by Mike | 10/10/2017 6:49:14 PM
I've mailed a small package RX584467734DE from Canada to Shenzhen, China. The tracking has shown "Frankfurt export customs cleared" and "China Post". But there was not further update since then.
Could you help to check where the package is now?
Daisy 10/10/2017 7:26:32 PM
It's still in transit to China and not arrives now. Wait patiently.
Mike 10/11/2017 8:05:56 PM
But it showed "Frankfurt cleared" on Sep 02, it has been more than a month since then... Is it normal?
They said the estimated time is 15 days...
Daisy 10/12/2017 6:32:37 PM
Don't believe the estimated time they provide. In most times, the package couldn't be reached in the estimated time to my experience. More than a month is very normal.
MIke 10/25/2017 6:26:30 PM
It has been 2 weeks since last inquiry, and 2 months since I mailed it, but the status is still as of Sept 2 in Germany... Can you advise when it may arrive?
Daisy 10/25/2017 6:53:22 PM
I found you used DHL eCommerce US to send the parcel. I'm not sure if it could be tracked when it's in China. It may arrive in China but the tracking system doesn't update. You'd better contact DHL at your place to check where it is now.