Tracking report shows as its delivered but did not receive anything

Asked by Seojun Lee | 4/18/2025 7:01:12 PM

The traacking report says my parcel is delivered but couldnt receive anything. How can this happen? Explain to me what happend and let me get the parcel as soon as possilbe

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

How do I track a package from China?

1 Answer(s)

Daisy | 4/21/2025 12:33:57 AM Reply

Hi Seojun Lee,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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