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Status shows 'Successfully Delivered' but I did not receive it


My tracking number is AQ525247468CN. Your tracking page shows that the parcel is delivered but I have not received it. There is also no note in my post box. I have checked with neighbours but nothing. Please check what happened to the delivery. Thank you.

1 Answer(s)

Hi Gurbachan,

According to the tracking information, AQ525247468CN was delivered in Templestowe on September 2. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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