Tracking says succesfully Cast 6/13/2022 but I didn't receive the package

Asked by web2000 | 6/14/2022 12:45:59 PM

I've tracked two packages that were shipped to me China Post and both say they were successfully cast 6/13/2022 at different times of the day but I have not received them. Is there a number I can call for china post? sorry the two tracking numbers are AS810790242CN & AS810763064CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 6/14/2022 6:35:20 PM Reply

Hi web2000,

You couldn't call from the US. If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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