trying to track down missing package

Asked by Jerry | 3/23/2023 12:18:10 PM

Tracking shows delivered 03/18/2023, this did not happen, I would like the number of Canadian company to get an additional tracking number

You may get the answer from the following articles:

How do I track a package from China?

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 3/26/2023 7:27:19 PM Reply

Hi Jerry,

If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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