Invoice missing/inaproppriate

Asked by Valeriya | 3/23/2022 6:05:10 AM

Hello, I sent a parcel to Shanghai from Russia, track number CB032788244RU, the status is invoice missing/inappropriate. The receipent didnt receive any messages.

How can I cantact cusoms to clarify deailes

1 Answer(s)

Daisy | 3/24/2022 1:09:49 AM Reply

Hi Valeriya,

You need to let the receiver submit the invoice to the customs. You couldn't contact China customs from abroad.

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