My "invoice is missing" and i have not been contacted - Q & A | China Postal Tracking

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My "invoice is missing" and i have not been contacted

Asked by Vini | 5/29/2020 4:15:43 AM

M parcel has arrived at my country however customs have said that the invoice is missing. I have not been contacted by anybody and I have not received any information about what to do. It has been stuck at "invoice Is missing" for over 2 weeks now. how and who should I contact to resolve this?

1 Answer(s)

Daisy 5/29/2020 7:05:42 AM

Hi Vini,

You can provide copies and certificates to the customs. It's also legally efficient.

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