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Package is stuck in Shenzhen Customs


Hi my package shows it has been stuck in Shenzhen Customs from 29.12.2019. But I haven't been contacted. Can you help? My tracking number is EP554573748IN

20 Answer(s)

Hi Avtar Singh,

It's waiting you to pay for the tax now. You'd better contact China Post 11183 or check your phone message to see if there is any notice about how to pay for it.

Number: EP554573748IN
Package status: In transit
Country: India -> China
2020-02-09 11:23, Shenzhen, import customs retained pending inspection
2020-02-08 15:18, Shenzhen, taxable mail, to be paid by the recipient
2020-01-29 16:48, Shenzhen, sent to import customs
2020-01-29 09:34, Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)
2020-01-29 05:45, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-01-27 13:50, Guangzhou, arriving at the Guangzhou Jianggao Processing Center (via transfer)
2020-01-26 01:03, Beijing, leaving the Beijing Post Huangcun Station, the next stop , Guangzhou Jianggao Processing Center (via transfer)
2020-01-24 10:28, Beijing, arriving at Beijing Terminal (via transfer)
2020-01-23 12:48, Shenzhen, arriving at Shenzhen Processing Center (via transfer)
2020-01-22 08:23, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-01-18 16:51, New Delhi, Leaving the Overseas Export Swap Bureau
2020-01-18 13:17, New Delhi, Arrival seifrom offshore export swap bureau
I have a package awaiting shipment for 22 days now!? How am I able to get this package?

My tracking number is LS278803120CN
Hi Reesh,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to see.
i am looking for two parcels both ordered early march LA983179366CN Which is saying acceptance since 18/4/2020 and has not moved and LA980948232CN Which is saying its at Zhengzhou Bus Transfer Station on the 4/5/2020 after being back and forth at Zhangzhou since the 16/3/2020 please where are my parcels and when will they be delivered to uk . i am aware that coronavirus is making it difficult but am worried the parcels might not arrive and i will be out off warranty time
I‘m waiting for over 7 weeks now for my package to arrive. The status is „in transit“ and the last destination was; Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)! How long will it take till austria? The tracking number is; LO983784759CN
Help me please, the Seller is suddently not existing anymore
Hi Milly96,

It's still stuck at Shenzhen Swap Bureau now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.
Hello, my package has been stuck in Shenzen for more than 6 weeks now. Tracking number is LS323096623CN. Will it ever arrive or has it been lost?
Can you please provide the status of my package, tracking # LN854673673CN ?
I am concerned, as it arrived 7 weeks ago in Shenzhen on May 8, and no further updates have been posted.
This package has been stuck in Shenzhen for over 2 months. Please advise.
Can you please let me know the status of my package?
Tracking number CUS200511BPSK1000208

It was shipped on 5/12 with little movement.
My package has been in Shenzen China since April 28th, nearly 3 months now. How do I get my package???
My package has been in Shenzen China since April 28th, nearly 3 months now. How do I get my package??? CUS200428BPSK1028281
Hi Jessi Lee,

What's the courier for it?
hi my parcel is stuck in custom for clearance in ShenZhen since 6 August 2020. Tracking number is EJ259134793AU. Could you kindly advise thanks.
Hello, my parcell stuck on customs on October 9! Track number is LP777051419KR. What should I do?
Hi there, my item has been stuck at ‘Shenzhen, Sent to Export Customs’ for 17 days. Can you tell me what the hold up is? I am concerned my package is either lost or customs is holding it. My tracking number is LB004696286CN
Hi Aaron,

It's still stuck at the customs now. You need to reflect the problem to the seller and let the seller check it for you.
Hi team,
I am returning an item from Australia to China. My package got struck in Shenzhen for custom clearance since 1/06/2021. Can you please give me further information ? Tracking Number: LK122082097AU

Hello Team. I'm waiting for a package and I didn't get any update since May 1st. I wonder why it stuck for so long. Can you please help me?
What mean ny PRE ALERT sheapmeant..?

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