Hi lancelot,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA01414064301
Package Status: Successfully Received (24 days)
2025-08-21 02:02 10 Lehigh Avenue 101, Newa, has been submitted to [US]
2025-08-20 01:00 Out for Delivery, express delivery on the way, delivery [US]
2025-08-17 21:00 Scheduled for delivery, already, go out to deliver [US]
2025-08-15 17:00 Express delivery departure processing center, express delivery departure processing center【US】
2025-08-13 11:00 Express delivery arrives at the processing center, express delivery leaves the processing center [US]
2025-08-11 08:00 Customs clearance is completed, arrival at overseas warehouse, destination country customs clearance is completed [Customs clearance is completed, arrival at overseas warehouse]
2025-08-09 04:00 The flight has arrived, the board is being removed, the express delivery arrives at the processing center, the express delivery arrives at the [US] Customs [Flight has arrived, the board is being removed, the express delivery arrives at the processing center], waiting for customs clearance
2025-08-06 19:00 Shanghai Port Departure, Departure【Shanghai Port】
2025-08-04 15:00 The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed, the export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement, the export customs clearance is completed]
2025-08-02 14:00 Express delivery arrives at the commercial express delivery center, express delivery arrives at the processing center [Express delivery arrives at the commercial express delivery center]
2025-07-31 12:00 Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City], Express delivery leaving processing center [Quanzhou City, Express delivery leaving commercial express delivery center [Quanzhou City]]
2025-07-29 08:00 Quanzhou City, Express delivery arrival commercial express delivery center [Quanzhou City], Express delivery arrival processing center [Quanzhou City, Express delivery arrival commercial express delivery processing center [Quanzhou City]]
2025-07-28 17:48 Quanzhou City 36229902, Email left [Jinjiang City International Business Department] and was sent to [Quanzhou City]
2025-07-28 17:39 Quanzhou City 36229902, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-07-28 17:25 Quanzhou City 36229902, China Post has collected emails