Hi matthew,

Yes, it means it has sent back and you couldn't receive it. It was returned back to the seller and the seller has got it on June 4. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LP004321133CN
Package status: Alert
Country: China -> Singapore
2020-06-04 14:11, Shenzhen, return to the right cast
2020-06-04 13:36, Shenzhen, "Hong Kong Express" arrangement delivery, delivery officer: Peng Rongyuan return 1, tel: 1300000000, call: 0755-86719498
2020-05-27 14:56, Shenzhen, Import Customs Release
2020-05-26 23:49, Shenzhen, sent to import customs
2020-04-24 23:35, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-04-23 04:22, Shenzhen, leaving The Hong Kong Express, the next stop , Shenzhen Interchange Bureau
2020-04-23 03:14, Shenzhen, "Hong Kong Express" has received

Hello, I'm trying to understand what happened to my order LX285573170CN, the last thing updated is 2021-05-26 19:03 Beijing, return to the proper cast

Does that mean that my package is returning to the warehouse?
Thank you

Hi Babi,

It means it was returned back to the sender and the sender has got it on May 26.