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What is import terminated?

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Hello!
My last update for my package says "境外进口取消" which I understand is the equivalent to "import terminated". Can someone tell me what this means? My tracking number is RD474398118CN.

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3 Answer(s)

user
Hi Firstt,

It means it didn't pass the customs on Feb.7. It may be passed in the following days. You'd better wait for more days to see. If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution from the seller as soon as possible.

user
Thank you Daisy! If it’s stuck for a long time, is there anything my seller can do about it and what are some solutions that could help solve our problem?
user
Hi Firstt,

If it's stuck for a long time, you need to let the seller check it for you through contacting China Post directly in China. In normal, if it couldn't be passed the customs in the US, it will be returned back to the seller. The seller should refund you in this case.

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Hello;
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Can you possibly tell me what this means please?
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