What's happening with my package?
Asked by Nils Blasnik |
0
My package has been stuck since August 16. What can I do to get it moving again?
Tracking Number: CY730397372DE
Tracking Number: CY730397372DE
You may get the answer from the following articles:
1 Answer(s)

It's waiting for the receiver to sumbit customs declaration now. You need to contact the receiver to cooperate.
Number: CY730397372DE
Package status: In transit
Country: Germany -> China
Destination:
2025-08-16 09:58 Hangzhou 31000537, you need to submit customs declaration materials or go through return procedures
2025-08-15 15:18 Hangzhou 31000001, the email left [Hangzhou International Exchange Bureau]
2025-08-14 08:05 Hangzhou 31000001, the mail arrived at [Hangzhou International Exchange Bureau]
2025-08-14 06:14 Hangzhou 31000071, the email has left [Hangzhou Dajiangdong Packaging Workshop] and is being sent to the next stop.
2025-08-14 06:14 Hangzhou 31000071, the email arrived at [Hangzhou Dajiangdong Packaging Workshop]
2025-08-12 15:43 Beijing 10130047, the mail has left [Beijing Airmail International Exchange Station] and is being sent to the next station.
2025-08-12 15:43 Beijing 10130047, the mail arrived at [Beijing Airmail International Exchange Station]
2025-08-12 15:35 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2025-08-12 14:21 Beijing 10010200, retained by the Import and Exchange Bureau
2025-08-11 06:36 Sent to carrier
2025-08-10 05:06 Sent to carrier
2025-08-08 09:58 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-08-05 05:57 Arrive at the Overseas Export and Exchange Bureau
2025-08-02 11:00 【DE】Received
Origin:
2025-08-16 09:58 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here.
2025-08-14 11:04 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here.
2025-08-12 14:21 China VR, The shipment has arrived at the import parcel center
2025-08-12 14:21 China VR, The shipment has arrived in the destination country/destination area.
2025-08-12 03:07 The aircraft has landed at the airport. Please find more information here.
2025-08-11 11:04 Departure on flight LH8430
2025-08-11 06:36 The shipment has been booked for transport on an aircraft. Please find more information here.
2025-08-11 06:36 The shipment is being prepared for air transport and loaded into a shipping container. Please find more information here.
2025-08-10 05:06 The original transport journey was canceled. The shipment is booked on to a new transport journey. Please find more information here.
2025-08-10 05:06 The shipment has been booked for transport on an aircraft. Please find more information here.
2025-08-10 05:06 The shipment is being prepared for air transport and loaded into a shipping container. Please find more information here.
2025-08-08 09:58 The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.
2025-08-05 14:34 Germany, The shipment was prepared for onward transport.
2025-08-05 05:57 Germany, The shipment arrived in the region of recipient and will be transported to the delivery base in the next step.
2025-08-04 20:59 Germany, The shipment has been processed in the parcel center of origin
2025-08-02 14:32 Germany, The shipment has been taken from the PACKSTATION for onward transportation
2025-08-02 11:00 Germany, The shipment has been posted by the sender at the Packstation.
2025-08-02 09:33 The instruction data for this shipment have been provided by the sender to DHL electronically