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Where is my package?


Hi, I’ve been waiting for over a month for my package with tracking EV922394689CN
It was supposed to arrive in 10-20 days but didn’t happen.
I had no updates on the tracking since the 13rd of March but today, after almost a month of wait, these popped out on the tracking “ 广州市, 【广州国际中心】退回,备注:安检退回” and “ 广州市, 【广州国际中心】已出口直封”. What is happening? Is it being returned after being almost a month in transit at the airport in China?

2 Answer(s)

Hi Camilla,

It didn't pass the security check and returned back to be checked agin. Most of the packages sent by EMS are delayed due to coronavirus. There is few flight to Italy which makes it delayed. You'd better wait for more days see if it could leave China successfully.

Number: EV922394689CN
Package status: In transit
Country: China -> Italy
2020-04-09 05:24, Guangzhou, delivered to air transport
2020-04-09 03:56, Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Exchange Station (via transfer)
2020-04-08 23:52, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-04-08 23:51, Guangzhou City, Guangzhou International Center return, Note: Security return
2020-03-13 05:45, Guangzhou, delivered to air transport
2020-03-12 23:44, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-12 22:40, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-03-12 21:02, Dongguan City, leaving the "Dongguan Express Processing Center", the next stop , Guangzhou International Center
2020-03-12 11:27, Dongguan City, arriving at The Dongguan Express Processing Center
2020-03-12 11:26, Dongguan City, leaving the "Fenggang Town Fenggang To-Do Station", the next station "Dongguan Express Processing Center"
2020-03-12 10:47, Dongguan City, "Fenggang Town Fenggang Tsing-panding Station" has received
I need to know where are my packages. Most of my packages have been in transit for 70+ days already. When can I expect to receive them.

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