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Where is my package? It's been on the way since August 14th and it's still not h

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I have a message in the email that the package was delivered to the mailbox. This is not true, I did not receive any package.

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1 Answer(s)

user
Hi Alicja Bindas,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Hello,
I see no update for the parcel in subject since 14th august.
Can you tell me where the parcel is, and an estimated delivery date?
Thank you

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