Hi Mesko Gabriella,

According to the tracking information, ZC50975362099 was delivered on Jan.20. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZC50975362099
Package Status: Successfully Signed for (35 days)
Country: China -> Hungary
China Post:
2026-01-20 08:01 Parcel Locker, has been delivered [HU Budakalász Parcel Locker]
2026-01-18 08:16 Last kilometer, outbound delivery【HU Budakalász Last kilometer】
2026-01-15 10:07 Post Office Processing Center, express delivery processing center [Post Office Processing Center]
2026-01-12 12:10 Arrive at the sorting center for operation and transfer, express shipment arrives at the processing center [HU Budakalász]
2026-01-10 20:12 operation and transfer, the shipment arrives at the processing center [HU Budakalász]
2026-01-09 04:08 Bonded Warehouse, destination transfer【Bonded Warehouse】
2026-01-06 16:00 customs, customs clearance in the destination country is completed [customs]
2026-01-04 23:53 Import declaration in progress, the express arrives at [Hungary] Customs [Import declaration in progress], waiting for customs clearance
2026-01-02 02:59 Arrival at Destination International Airport, arrive【AIR】
2025-12-29 08:06 HKG HKG, departure【HKG】
2025-12-25 14:07 China Customs SZX, export customs clearance completed [China Customs SZX]
2025-12-24 08:27 China Customs, the express arrives at the customs office at the place of origin [China Customs] and is waiting for customs clearance.
2025-12-18 17:21 ShenZhen Processing Center SZX, the shipment leaves the processing center [ShenZhen Processing Center SZX]
2025-12-16 20:05 Shenzhen 51800015, the email left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangzhou Business Center]
2025-12-16 17:32 Shenzhen 51800015, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2025-12-16 17:19 Shenzhen City, the shipment leaves the processing center [Shenzhen City]
2025-12-16 16:54 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2025-12-16 16:35 Shenzhen 51800015, China Post has received the express shipment