Where is my parcel? it's over a month after my order placed

Asked by Ruth | 10/31/2019 3:12:58 AM

2019-10-07 22:46
Shenzhen, delivered to air transport

2019-10-06 15:13
Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed

2019-10-06 15:13
Shenzhen, "Post Shenzhen International Mail Exchange Bureau" return, note: security return

2019-10-01 21:32
Shenzhen, delivered to air transport

2019-10-01 21:24
Shenzhen, arriving at Shenzhen Exchange Station

2019-10-01 00:33
Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop ,Shenzhen Exchange Station

2019-09-30 09:32
Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed

2019-09-29 16:14
Shenzhen, leaving the "Shenzhen Futian District Delivery Division International Business Department", the next stop " Shenzhen International"

2019-09-29 15:21
Shenzhen, "Shenzhen Futian District Delivery Division International Business Department" has received, agent: Yu Zhang Shuai, tel: 13265653399

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3 Answer(s)

Daisy 10/31/2019 3:39:07 AM

It left China on October 7 and en route to your country now. It usually takes about 20-40 days to be delivered. If you couldn't get it in time, better contact the seller to give you a solution.

Gabriele 6/10/2020 12:15:00 PM

I haven't had news for a month from the tracking about my order LZ104959498CN Can I know where it is? Thanks

Daisy 6/14/2020 7:25:51 AM

Hi Gabriele,

It's in transit to Italy now. It usually takes about 30-60 days to have update showing it arrives in Italy after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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