Why is my order LH148918205US still stuck at customs since September 4

Asked by Miranda Cunningham | 9/24/2021 2:40:06 AM

I mailed out a package on August 15 2021 and when I track it it says its still at customs since September 4 I have a pending refund for this order and I can't get it until my package is at the seller could someone please contact me

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 9/26/2021 1:43:18 AM Reply

Hi Miranda Cunningham,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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Our package has been stuck in Beijing Customs since the 25th of September. (6 replies)

Greetings,
Our package has been stuck in Beijing Customs since the 25th of September, could we get an update of when it will be released?
Tracking number: RS479323006GB
Thank you.

Kind regards
Pedro