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Why my package hasn´t left China in almost 3 weeks?

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My package is stuck in China apparently, the last thing that says the tracker is "The plane entered the port 2021-04-20 09:59" and the order was created on April 10th, so I wanna ask what can I do? Because it took like 10 days to get where the package "entered the port", I´m going to 20 days without knowing where my package is. Hope you can help me, thanks. My track code is: RV557873667CN

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1 Answer(s)

user
Hi Sebastian,

It just arrives in Santiago on May 12.

Number: RV557873667CN
Package status: In transit
Country: China -> Chile
2021-05-12 01:26 Santiago, arrive at the land
2021-04-20 09:59 The plane entered the port
2021-04-18 18:11 The airline departs
2021-04-17 15:12 Airlines receive it
2021-04-14 14:33 Zhengzhou City, has been handed over to the carrier transport
2021-04-14 14:33 Zhengzhou City, has been handed over to the carrier transport
2021-04-14 13:54 Airlines receive it
2021-04-14 13:41 Zhengzhou City, arrived at Zhengzhou International Mail Exchange Station (via)
2021-04-13 14:02 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop Zhengzhou International Mail Exchange Station
2021-04-11 11:26 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-11 08:10 Guangzhou City, Arrival at Guangzhou International Mail Processing Center
2021-04-10 21:11 Guangzhou City, leave the International Correspondence Group, next stop Guangzhou International
2021-04-10 18:33 Guangzhou City, "International Letter Group" has been received and sent

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