Tracking Numbers CH074191713US and CH074262352US have been stuck in Shenzhen Customs almost 90 days. I am a teacher from the US. My international school told me to mail packages to them and retrieve them at the school. These two, which contain household and educational items, have been held and I fear they will be destroyed or returned. There is nobody in the US to retrieve them. I do not mind any import Customs or Duties. Can you please help me retrieve my packages? Thank you!!

FOLLOW UP! I just receive a notice they are being prepared to return the packages. Please, how to retrieve them???

My parcel have be in Guangzhou since 18th August 2021. System show handled over to airline. Sender have request parcel to be retrieve and send back to sender, however 2 weeks gone and parcel not retrieve.

Hello my package with tracking number AG863911098CN has been delivered to the wrong destination sender confirms correct tracking number for my package however been delivered to Buffalo NY and I'm located in Missouri what can be done to retrieve my package and have shipped to correct address or to receive a refund for my purchase shipper says all information is correct on their responsibility now falls upon you guys
end so what going to be done to retrieve my package or give me a refund for purchase price of package contents