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Packages held in Shenzhen being returned!!


Tracking Numbers CH074191713US and CH074262352US have been stuck in Shenzhen Customs almost 90 days. I am a teacher from the US. My international school told me to mail packages to them and retrieve them at the school. These two, which contain household and educational items, have been held and I fear they will be destroyed or returned. There is nobody in the US to retrieve them. I do not mind any import Customs or Duties. Can you please help me retrieve my packages? Thank you!!

FOLLOW UP! I just receive a notice they are being prepared to return the packages. Please, how to retrieve them???

2 Answer(s)

Hi Joe,

This is the tracking information we get. You'd better contact the courier directly to get a solution. We are only a tracking platform for packages.

2019-11-17 13:40:00 Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
Hello, my parcel with tracking number RV204346847CN seems to be moving in a loop since the 15/10/2019, as stated below. Can you please clarify what this means for the delivery of my package? Why is it being returned?

2019-11-18 08:20:37Already handed over to airlines for transportation,
2019-11-17 20:06:41Departed 【Beijing JiaoHuanZhan】, Next stop 【Beijing JiaoHuanZhan】( Transit ),
2019-11-17 10:47:52【JingYou international 】 Departure from outward office of exchange,
2019-11-17 10:47:48【JingYou international 】 Returned ,BeiZhu:AnJian Returned,
2019-11-17 05:18:50【Beijing JiaoHuanZhan】 Returned,
2019-11-16 06:45:04Already handed over to airlines for transportation,
2019-11-15 13:27:20【JingYou international 】 Departure from outward office of exchange,
2019-11-15 13:27:16【JingYou international 】 Returned ,BeiZhu:AnJian Returned,
2019-11-15 07:10:34【Beijing JiaoHuanZhan】 Returned,
2019-11-14 07:08:15Already handed over to airlines for transportation,

Thank you

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