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Parcel No. RE167738498CN sent from Shenzhen To Beijing and returned

Asked by Boulos | 12/28/2020 4:07:21 AM

Hello my package RE167738498CN" Shenzhen has been sent from Shenzhen to Beijing and returned to Shenzhen. Its now under the status "Import customs clearance" in Shenzhen, is this return normal and the package will be sent back ?

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1 Answer(s)

Daisy 12/29/2020 12:25:42 AM

Hi Boulos,

It's not normal. In most case it will be returned back to the seller later. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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