Hi Sandra,

It's stuck in the USA now. You need to contact the seller to get a solution in time.

Tracking Number: ZC44933053399
Package Status: In Transit (24 days)
Country: China -> United States
China Post:
2025-10-10 19:13 New York NY USA, arrived at【'US'】
2025-10-10 07:04 HK international airport, departure【China】
2025-10-03 09:39 SHENZHEN, the shipment leaves the processing center [SHENZHEN]
2025-09-30 23:48 China, export customs clearance completed【China】
2025-09-30 23:43 Shenzhen City, the shipment leaves the processing center [Shenzhen City]
2025-09-30 23:14 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2025-09-30 23:04 Shenzhen 51800015, the email left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangzhou Commercial Center]
2025-09-30 23:04 Shenzhen 51800015, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2025-09-30 11:48 Shenzhen 51800015, China Post has received the mail