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2 packages stuck in Guangzhou

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Hello,
I have sent two packages to Baiyun district and they are both stuck in import customs in Guangzhou. I have asked the seller to check but I am wondering if you have a clearer image. Last update of the first was 31-8.
Thank you
RE844705147, RE844722091GR

4 Answer(s)

user
Hi Elena,

These two packages are stuck in import customs in Guangzhou now. The seller should have got a notice about how to got them. You'd better contact the seller to ask for cooperation.
user
Hello, Thank you for answering. I am trying to ask them but they keep telling me that they haven't received them.
user
Hi Elena,

Please let the seller contact China Post to check it.
user
They sent me a refund email so they must have received them. Thank you for helping me.

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Thank you
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