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Stuck at Guangzhou Customs

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Hi,
My packages are stuck at Guangzhou Customs over a week. Can you find out what happened to my packages? It’s over 64 days since I sent them from the US and I am not happy about this. It’s been over 2 months and still they are in transit.
CH157365788US and CH157369524US

1 Answer(s)

Hi Ted,

The two packages should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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