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Package sent from New York stuck in Guangzhou customs


Hi, my package sent via USPS Priority Mail International has been stuck at customs in Guangzhou since Oct. 29, which is six days ago. Tracking Number: CH080323135US. The latest update

October 29, 2019, 3:02 pm
Held in Customs
Your item is being held in Customs at 3:02 pm on October 29, 2019 in GUANGZHOU, CHINA.

Is there anything I should do here? Or is this normal and I should just wait for it to be released? Thanks for your help.

3 Answer(s)

Hi Philip,

The recipient in China should have got a notice about how to get it. You'd better contact the recipient to ask if he has receives a message on his phone.
Where is my package jsewu2174330931yq
Hi Connie,

It's sent by JS express and here is the tracking information available. You need to contact the seller to give you a solution if you couldn't receive it in time.

Number: JSEWU2174330931YQ
Package status: In transit
Country: China -> United States
2020-05-25 15:49, China, Guangzhou, Item departed from origin.
2020-05-25 15:21, China, Guangzhou, Item outbound in sorting center.
2020-05-25 14:26, China, Guangzhou, Item inbound in sorting center.
2020-05-21 19:46, China, Guangzhou, Item information received.

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