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Parcel been stuck in CNCANA


Hi, My package LP067483282KR has been stuck at (CNCANA) GUANGZHOU customs for 4 weeks now. Any idea when it might clear customs? Also It is being delivered to an address in Guangzhou. Can you please help me?

1 Answer(s)

Hi L02rasul,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check or call China customs service number 12360 to check.

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