Parcel stuck

Asked by Ling | 8/7/2020 6:13:17 PM

Hi,

The seller has shipped my parcel (CP408554960CN) in June. It’s a surface parcel, and the status has been stuck at “sent to airline” for a month. The destination of this parcel is Norway.

Can I check when can I expect to receive it?

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4 Answer(s)

Daisy 8/8/2020 7:04:29 PM

Hi Ling,

It was delivered by airline on July 6 and takes about 40-80 days to have update showing it arrives in Norway after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

romas 8/10/2020 12:48:21 AM

Exception parcel handling in sorting center

2020-08-06 11:17:31 [GMT+8]

Returned to domestic location from line-haul

2020-08-05 12:01:23

SZX - Package Prohibited

2020-08-05 11:50:55 [GMT+8]

Received in Shenzhen

2020-08-04 16:41:02 [GMT+8]

Outbound in sorting center

2020-08-04 05:41:19 [GMT+8]

Inbound in sorting center

2020-08-03 21:36:38 [GMT+8]

Accepted by carrier

2020-08-03 21:06:38 [GMT customs detained the package, there's a microphone

romas 8/10/2020 12:51:29 AM

customs detained the package, there's a microphone RO454507882EE

Ling 8/10/2020 2:27:29 AM

Hi Daisy,

Thanks for your reply.
Can I check what will be the expected shipping duration for SAL parcels to Norway during this period of time?
The seller told me that SAL would be slower than surface parcels during this period, can I check whether this information is true?

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