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Parcel stuck at Hongkong

Asked by Aju | 1/18/2021 10:43:12 AM

My parcel CP393061042CN is stuck in Hong Kong since 7th dec 2020, while my other parcel CP393061039CN sent at the same time already reached India . What happened to my parcel CP393061042CN?

3 Answer(s)

Daisy 1/19/2021 1:38:21 AM

Hi Aju,

It's in India now.

Number: CP393061039CN
Package status: Expired
Country: China -> India
2021-01-18 17:38 DELHI FOREIGN POST OFFICE, Custom Hold
2021-01-12 16:10 DELHI FOREIGN POST OFFICE, Custom Hold
2020-12-29 15:00 KOLKATA FOREIGN POST OFFICE, Item Dispatched
2020-12-29 13:35 KOLKATA FOREIGN POST OFFICE, Item Received
2020-10-26 12:46 SHANGHAI, Item Bagged
2020-10-26 10:24 SHANGHAI, Item Received
2020-10-22 13:36 Item Booked

Aju 1/19/2021 1:42:03 AM

I asked about my parcel CP393061042CN. It is stuck in Hongkong. What further action I need to do?

Daisy 1/19/2021 4:55:20 AM

Hi Aju,

You can only wait. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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