Stuck in customs

Asked by Margarita | 5/8/2020 3:47:40 AM

Hi. My package stuck in Guangzhou for for 10 dats in customs... what can I do?get this status every day
GUANGZHOU CN, In transit
Yesterday no starts update at all.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Daisy | 5/8/2020 6:57:20 PM Reply

Hi Margarita,

Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Megan | 2/23/2021 1:59:56 AM Reply

I have a package come from the U.S and was sent by USPS. It has said is stuck in customs for 5 days now. Do I need to provide customs with any paperwork to clear it? I have been waiting for it for 3 weeks.

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