You need to contact the receiver in China to ask if he has receive a notice from the customs about how to get it. If no, just wait the customs to release it.
Parcel CL044412827RU with some goods that I'm returning to the chinese seller is stuck at the chinese customs. They ask for bill and declaration, how do I get in contact with them ? Where should I send declaration for customs? Inside the package there's a original order details - all the stuff and prices of the goods returned.
Hi, My package was returned by the recipient a month ago. AFter a whilw of transit to the recipient, it has been stuck with chinese customs for over 2 weeks and i'm wondering if it got lost or seized.
You need to contact the receiver in China to ask if he has receive a notice from the customs about how to get it. If no, just wait the customs to release it.