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Declaration for chinese customs

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Parcel CL044412827RU with some goods that I'm returning to the chinese seller is stuck at the chinese customs. They ask for bill and declaration, how do I get in contact with them ? Where should I send declaration for customs? Inside the package there's a original order details - all the stuff and prices of the goods returned.

1 Answer(s)

Hi Zaza185,

You couldn't get connected with the customs in China from Russia. You need to let the receiver in China to ask the customs what he needs to do to get it. In normal, he should have received the notice from the customs. If no, let him call China customs service number 12360 to check.

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