My parcel is stuck in customs can someone track it or direct to its address? EJ317922015AU
It’s been stuck in customs for 3 days now

Hello, I have a parcel that was sent from china to Australia but parcel has been stuck at customs for a month now. I have emailed my local customs and provided them my tracking but i am told that they do not have the parcel. Could you please help with this issue? The item purchased are not illegal and it does not cost over 1000 aud so its not subject to any tax/duty.

Tracking is LV691025598CN

Hello everyone,

I have sent a return to China. The parcel has been at customs in China since 26.06.2024. There have been no new updates since then. I have already started a forwarding order with Deutsche Post, they also assured me that the parcel is still at customs. The recipient has also contacted customs, also without success. Can you please check the status of the parcel and ensure that it reaches the recipient promptly?
Tracking Number: CY284561728DE
Thank you very much.

Kind regards
Marie Herrmann