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ID: CH099185988US Stuck in customs

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“Guangzhou, import customs remains to be verified. 2020-06-15 13:42”

A returned item from USA back to China has been stuck in Guangzhou customs for over a month. Is it lost? Needs to be picked up by the seller ?

1 Answer(s)

Hi mpadi008,

It's retained by the customs now. The recipient should have received a paper telling him how to get it from the customs. You'd better contact the recipient to ask.

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