China Post: 86 10 11185 EMS: 86 10 11183

ID: CH099185988US Stuck in customs

|

“Guangzhou, import customs remains to be verified. 2020-06-15 13:42”

A returned item from USA back to China has been stuck in Guangzhou customs for over a month. Is it lost? Needs to be picked up by the seller ?

1 Answer(s)

user
Hi mpadi008,

It's retained by the customs now. The recipient should have received a paper telling him how to get it from the customs. You'd better contact the recipient to ask.

Related Questions

ID: CH099185988US Stuck in customs (1 reply)

“Guangzhou, import customs remains to be verified. 2020-06-15 13:42”

A returned item from USA back to China has been stuck in Guangzhou customs for over a month. Is it lost? Needs to be picked up by the seller ?

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Parcel Stuck in Customs (1 reply)

Hello My package is stuck in Guangzhou Customs. tracking number is CJ497022095US. recipient is saying that they are not able to get it released and are not able to get any information from post office. Can you find reason for customs hold? Thank you.

Answer This Question

Thank you!Your answer has been posted successfully!