52 Days Waiting for package still in China

Asked by New York | 4/23/2020 10:17:23 AM

Hello, I have been waiting 52 days for a package to arrive from China to New York USA. The package still shows as in China. The seller who provided tracking originally told me the package was in the US long ago but due to delays here had not been delivered. Clearly from tracking the package shows as in China. Is there any guidance on when I could receive this package? Thank you.
Tracking EB713993834CN

4 Answer(s)

Daisy 4/25/2020 1:39:55 AM

Hi New York,

It was delivered to air transport on April 21 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see.

Pjs 5/11/2020 8:06:40 AM

I only have original tacking no. From China. Says turned over to ups. Where my new tracking number. 9274899991099830179078. Please help

Daisy 5/11/2020 9:42:59 PM

Hi Pjs,

Here is the tracking information for 9274899991099830179078:

Number: 9274899991099830179078
Package status: In transit
Country: United States -> Unknown
2020-04-29 20:13, Shipment information sent to FedEx

greg1 5/25/2020 1:56:30 AM

Hi I bought something back in April and it's still not arrived. EV924307943CN is the tracking number but it hasn't moved since 14 April 2020. Please help

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