Advise on the next step to be taken

Asked by Ken Leong | 12/30/2020 2:15:22 AM

Hi, my tracking number is LP011558149CN and just today the status was updated to "export cancellation" and "returned". Does that mean the parcel was returned back to the sender?

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1 Answer(s)

Daisy 12/31/2020 3:30:28 AM

Hi Ken Leong,

Yes, it was returned back to the seller and the seller has got it on Dec.30. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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