My parcel status ha stuck from 22 days in singapore seller is not replying also the shipping method is standard from on official featured store i dont know which type of services aliexpress giving it to their premium customer very disappointed.

I ordered something from Aliexpress on the 1st of January 2026, was receiving shipping updates for the first few days and then nothing? Since the 10th of January all shipping updates have come to a complete stop and the parcel seems to be stuck in transit. There is a message saying

''Due to a peak in customer packages, your order may take longer than usual. We're working proactively to speed up the delivery. Thanks for your understanding.''

It's been like this for over two weeks and it's getting concerning.

Tracking number: UA777561964AE

Hello, I have three orders from ALiExpress that are stuck in transit since May. The expected delivery date is long overdue. The tracking numbers are EV925616566CN, EA522744429CN, and EA209982346CN. I understand that there are delays with the current situation happening but the courier doesn't provide further tracking updates. The final destination is to Mongolia. Can you please help me trace with further tracking updates and how it will be reached to the final destination. And if for any reason it is lost or stuck what should I do to further the process? Many thanks.