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Anyway to update package?

Asked by Sbj11 | 6/10/2021 7:00:10 AM

I tried to call but is there anyway to try to resend through China post these packages? They are idle but may have left China and are on the way to US since no update for a while. I just need to confirm they will arrive in USA and if not to re route then to USA.




1 Answer(s)

Daisy 6/14/2021 7:11:58 PM

Hi Sbj11,

According to the latest tracking information, they couldn't pass the customs check and were returned back to Dongguan city where the seller is located. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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