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Package in transit with no update

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Hi. My package said Zhaugzhou has ah des my package over to the carrier for almost 2 weeks and I still haven’t gotten update. Both my packages are suppose to be delivered by 03/19/2022. Can you please tell me exactly where my package is? It’s hard to track it without an update. Thank you.

3 Answer(s)

Hi LY985343595CN,

If there is no update for it, it means it's still in transit and hasn't arrived. Due to the coronavirus, package may be delayed. I suggest you wait for more days to get update. If you couldn't receive it in two months, contact the seller to reflect the problem and get a solution from the seller as soon as possible.
你好 ,我想咨询关于单号,EJ913389561ES 已经有10多天没有更新包裹状态,一直停留在 离开境外出口互换局(尚未抵达中国邮政,请问这个状态要持续多久,是还没到达大陆吗?难道包裹一直在天上飞着吗。
Hi 落叶轩,

There will be update when it arrives. You need to wait for more days to see.n Leaving the Exchange Office doesn't mean it has been on plane. It takes more days to leave.

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