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Been waiting two months for my parcel delivery from landing in TORONTO ON Canada

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RG014325789CN is the number of my parcel that landed in Toronto on May 1/23. I have not received any updates since this date. I’m wanting to know where my parcel is and if there is a new tracking number that I have not been made aware of. I paid for this parcel and would like to receive it soon. It should have been here at least 6 weeks ago.

1 Answer(s)

user
Hi Marjorie Neal,

To my experience, it has been lost. In this case, you need contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: RG014325789CN
Package Status: Too Long in Transit (94 days)
Country: China -> Canada
2023-05-01 13:19 Toronto, Arrival Destination
2023-04-20 21:25 Aircraft entering the port
2023-04-20 15:15 Airline departure
2023-04-20 15:14 Airline receives
2023-04-20 14:46 Guangzhou City, has been handed over to the carrier for transportation
2023-04-08 18:53 Guangzhou, leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】 (via transfer)
2023-04-08 17:29 Guangzhou, Arrive at [Guangzhou International Exchange Bureau] (via transfer)
2023-04-08 14:39 Shenzhen, leave [Guangdong Shenzhen International Exchange Bureau], next stop【Guangzhou International Exchange Bureau】
2023-04-08 14:24 Shenzhen, Arrive at 【Guangdong Shenzhen International Exchange Bureau】
2023-04-08 01:56 Shenzhen, [Guangdong Province Shenzhen International Exchange Bureau] has been exported directly sealed
2023-04-08 01:54 Shenzhen, export customs/release
2023-04-07 23:37 Shenzhen, sent to export customs
2023-04-07 23:22 Shenzhen, Leave [Shenzhen International Bulk Processing Center], next stop【Shenzhen International】
2023-04-07 23:15 Shenzhen, [Shenzhen International Bulk Processing Center] has been received and sent

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