Hi dragao,

It was returned back on May 14 and the seller has got it. You need to contact the seller to give you a solution as soon as possible.

Number: EB717553223CN
Package status: Alert
Country: China -> Turkey
2020-05-14 17:54, Shenzhen, return to the sender.
2020-05-14 13:47, Shenzhen, Shenzhen Bao'an District Delivery Division Forward Business Department to arrange delivery, delivery staff: Luo Laixing, tel: 137000000000, The Department of The Right to Call: 13928442043
2020-05-14 12:47, Shenzhen, leaving the Shenzhen Processing Center, the next stop , "Shenzhen Bao'an District Delivery Business Department Aviation City Business Department"
2020-05-14 01:44, Shenzhen, Import Customs Release
2020-05-13 09:04, Shenzhen, arriving at Shenzhen Swap Bureau
2020-05-13 05:32, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-05-09 06:24, Guangzhou, delivered to air transport
2020-05-08 22:41, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-05-08 22:39, Guangzhou, Export Customs/Security Release
2020-05-01 02:30, Guangzhou, Export Customs/Security Retention Pending Inspection
2020-04-30 21:11, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-04-30 15:16, Shenzhen, leaving the Shenzhen Interchange Bureau, the next stop , Guangzhou International Center
2020-04-28 19:54, Shenzhen, leaving the forward business department of Shenzhen Bao'an District Delivery Division, the next station , Shenzhen Swap Bureau
2020-04-28 18:35, Shenzhen, "Shenzhen Bao'an District Delivery Division Forward Business Department" has received

Hello,
I didn’t received my order on shein when I truck my order it written waiting to pick up.what should I do can you help me please?
My track number is
EV966289551CN

Dear Sir/Mam,

I placed my order at Amazon. The order is in transit from china to canada. But i have moved to another city and want to cancel my order . I told the seller to cancel the order but he told me that order is already shipped and i must contact China post for cancelling the order. So thats why i am writing you this email. Please cancel my shipment. No need to give refund. Please cancel it. Its still in china. You can cancel it. I dont want it now. My order tracking id is UU144378160CN

Hi Jasmine Randhawa,

We couldn't cancel it for you. You need to let the seller to contact China Post to cancel it. Only the seller could do that. You couldn't contact China Post from abroad.

Hi, whats the update of my parcel? when will I receive it?
RE224275915CN

EV993518571CN
September 02, 2021
8:55 PM
Receive item from customer in origin country
September 03, 2021
2:52 AM GUANGZHOU EMS Receive item at office of exchange in origin country

4:31 AM GUANGZHOU EMS Send item to destination country
September 08, 2021

1:30 AM
GUANGZHOU EMS Send item abroad (EDI-received)

5:43 PM
Cancel item export

EV993518571CN
Cancel to export
What does it mean?

LV789239779CN
Hi it says cancel item export
I didn't understand why it says this because i paid items price and shipping fee .