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Why is my parcels export cancelled after months, where is my package

Asked by Gabor Falusi | 7/15/2020 12:59:19 AM

Hi there,
I ordered a jacket, that was sent to me by EMS, LX078612589CN
It was picked up in march, then the last information is, that "Cancel item export" on 2020-06-09 19:29
Can you please help me, where is my package and when will it be forwarded to my address?
Thanks in advance,

1 Answer(s)

Daisy 7/15/2020 10:09:54 PM

Hi Gabor Falusi,

You couldn't receive it. It was returned back to the seller and the seller has got it on June 9. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LX078612589CN
Package status: Alert
Country: China -> Hungary
2020-06-09 19:29, Shenzhen, Returned back
2020-06-09 18:05, Shenzhen, "Hong Kong Express" arrangement delivery, delivery staff: Peng Rongyuan return 1, tel: 1300000000, The Department of Investment: 0755-86719498
2020-04-30 10:41, Shenzhen, Import Customs Release
2020-04-30 10:37, Shenzhen, sent to import customs
2020-04-28 19:27, Shenzhen, arrived at the Shenzhen Swap Bureau
2020-04-28 16:27, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Shenzhen Interchange Bureau( via transfer)
2020-03-29 17:42, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-03-29 15:02, Shenzhen, leaving the Shenzhen Swap Bureau, the next stop ,Guangzhou International Center
2020-03-27 23:28, Shenzhen, leave the "Hong Kong Express", the next stop "Shenzhen Exchange Bureau"
2020-03-27 22:13, Shenzhen, "Hong Kong Express" has received

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