Company said product delivered, but it's not

Asked by Tony | 7/14/2020 11:37:56 AM

The company I ordered from keeps lying and dodging questions. They said my tool Cabinet Mobile workbench was delivered to my address. I have not received the product and have not been contacted by email or phone.

I need to know where my product is as soon as possible.

This must be a scam.

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1 Answer(s)

Daisy 7/15/2020 6:53:58 PM

Hi Tony,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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