Could you please explain this item entry on my tracking information?

Asked by Matt McLean | 12/8/2020 2:07:32 PM

This was updated on my tracking information today:

“2020-12-08 13:26
Shanghai, Shanghai Exchange Station returned”

Could you please explain what this means? My tracking number is LZ400310745CN.

Thank you!

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1 Answer(s)

Daisy 12/9/2020 6:30:54 AM

Hi Matt McLean,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

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