Hello, good morning. On 12/3/2025 I have made a package shipment through cssbuy so it has not yet arrived in the country and also the tracking number is expired. I would like to know where my package is and when it would arrive, I hope they have not lost it or that they have not kept my package, please I have bought things that are for me and it has been more than 3 months since the shipment and it has not yet arrived in the country of destination. Please help me find the package as I am a very active user of your service and it would be in very bad taste not to receive it. Please, I look forward to a prompt reply, thank you very much.
The tracking number is: CP522565056CN.

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Hi. I recently shipped a package from Japan to a chinese warehouse (CSSBUY) to then have it shipped to Canada because Canada is not taking packages from Japan. I think my package needs to be paid for customs clearance because it has been stuck there for weeks. I contacted CSSBUY, and they said they have no responsibility for the custom fees so they won't help me. The tracking number is CN035061019JP

Ordered items 3/1/2020 and now its 5/7/2020.. no updates since 3/12/2020... item made it to processing center and then fell off the edge of the world.. any ideas where it could be?? Never made it to USPS or customs..