Delivered parcel

Asked by [email protected] | 10/23/2023 9:28:04 AM

Hi it says my parcel has been delivered but I haven't received it yet were was it delivered to I wasn't home yesterday so we're was it left no card or anything

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1 Answer(s)

Daisy | 10/24/2023 8:12:33 AM Reply

Hi Macylois21,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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