Delivered to wrong address

Asked by Ahart | 3/23/2023 7:38:48 AM

Re: tracking number : AS750045727CN
Tracking says my parcel was “successfully delivered” on March 18,2023. However, there is no parcel at my address. (It is now march 23,2023 and still nothing). Delivery address is correct on order. Who is the Canadian distribution company you used? And how do I track this parcel in Canada? This tracking number does not work with Canada Post.

You may get the answer from the following articles:

Wrong parcel address. How to change it?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/28/2023 2:12:15 AM Reply

Hi Ahart,

You need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Delivered to wrong address in wrong Province (0 reply)

You claim you delivered my product on Feb.20/25, but you delivered it the the wrong address in the wrong Province of Canada. My address is in Ontario, Canada not Quebec Canada, Please advise when it will be delivered to the correct address. This is not taken over a month and I still have not received my purchase. Please respond immediately.

My order was delivered to a wrong address (10 replies)

Hi,
I placed this order from a seller via DHgate & it should have been delivered to my address 31 Archer Drive, Cheswick Green, Solihull, B90 4LG, UK, however it was delivered on 11th June via Royal Mail to a wrong address in UK, the seller has closed his store more than 2 weeks ago & I can not contact him by any means, I appreciate if you can help, at least I want to know if he has given you my address & accordingly it is the fault of Royal mail to deliver the parcel to a wrong address, or the seller gave you a wrong address & in that case, I can get refunded by DHgate.
Regards

Delivered to wrong country (1 reply)

Why my package was delivered to wrong address in wrong coutry? Destination country was Slovakia, but packade qas delivered to Slovenia!!!!
ZA00176675101
I paid for goods that were not delivered due to an error on your part! The sender sent me a shipping label with the correct address on it.