Delivered to wrong address

Asked by trschroeder | 9/5/2019 7:52:19 PM

LS003884570CN
why did my package get delivered to Louisiana, when I live in Nevada? Says "successfully delivered to Springfield, LA. I live is Las vegas. Glad it was delivered, but missed me by a few thousand miles. Please review and tell me how we can fix this

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4 Answer(s)

Daisy 9/6/2019 7:39:29 AM

Hi trschroeder,

You'd better contact the seller to confirm if he gave you the right tracking number and filled the right address for you.

toddschroeder 9/6/2019 10:17:48 AM

Follow up to Daisy's response:
LS003884570CN
Thats a wonderful idea, and obviously i thought of that. But, there is no way of contacting the seller, without some assistance from ChinaPost, and their customer service only speaks Mandarin.
Seller, im pretty sure, filled out the incorrect address, since it was delivered to wrong place. My question is, how do I fix this and how and who am I supposed to contact to get this resolved. (Please dont just respond with "seller").
I am reaching out to your QA section, since im guessing you have better resources than I do, regarding this

Daisy 9/6/2019 7:55:23 PM

If you couldn't contact the seller successfully. Could you open a dispute to get refund? The seller may gave you a wrong tracking number. The right one may hasn't reached. You'd better wait for more days to see if you could receive it.

vivinagista 12/31/2019 7:12:38 PM

LS156309983CN
So i send a package to my friend who work in royal carribean cruise ship, so i send it to the Royal Carribean office in miami. But then it say that the addressee is moved. So how can i make change of the address? Or at less to make the package not to send back to me since i've been waiting for 30days, and i think it's such a waste if i have to wait for 30days again to get my package back. Help me, what should i do? :'((

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