Delivery AM347639655CN marked as delivered but not received

Asked by Troy | 6/13/2024 7:31:00 PM

Tracking Nuber AM347639655CN has a status of delivered, but I have not received the parcel.
Item as shipped to Australia. Can you give me any additional information about where it was delivered, or if you have a local tracking number I can use with Australia Post here.

You may get the answer from the following articles:

Why can't I track my China Post package?

How long does it take to ship via China Post?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 6/17/2024 6:07:19 AM Reply

Hi Troy,

We could only see it was delivered on June 11. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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