According to the tracking information (EL598341359JP), the shipment is being held pending tax payment. However, the actual purchase price of the item is approximately USD 188, which is below the RMB 2000 threshold. I can provide the purchase receipt and payment proof if required.
Could you please clarify: 1. Why the parcel is subject to tax payment despite its value being below RMB 2000 2. How I can contact your office by email or an official communication channel to resolve this matter and submit supporting documents
Thank you for your assistance. I look forward to your guidance on how to proceed.
Hi on Oct 17, 2016 I purchase some item from Ebay store but they still dont arive. Traking number is RJ687647993CN. Can you tell me some information about this purchase! Thank you for your help with best regards G. Vladimirov!
Please provide the tracking number in order to check it for you. You can also require the seller to check it for you.